Terms of sale
General conditions of Sale
Purchases are governed by current Italian legislation and in particular by Legislative Decree 6 September 2005 n. 206 (Consumer Code) and by Legislative Decree 185/99 (implementation of Directive 97/7 / EC on the protection of consumers in respect of distance contracts). The protection of the confidentiality of personal data is guaranteed on the basis of the legislation referred to in Legislative Decree No. 196 of 30 June 2003 (Consolidated Law on data confidentiality). By confirming the order on the site, the Customer confirms that he has read online and accepts these conditions of sale, authorizing Benedetto Scalia srl to charge him the total amount indicated, including the contribution for shipping costs.
These general conditions of sale regulate the purchase of products made online through the website www.scalia.it
The products purchased on www.scalia.it are sold directly by Benedetto Scalia srl, hereinafter referred to as the "Seller".
Benedetto Scalia Srl, with registered office in the Board of Directors bordea s / n 92019 Sciacca (ag) pi02415890843
You can also contact the Seller by e-mail at firstname.lastname@example.org
Our commercial policy
1.1 The Seller offers for sale the products and carries out its e-commerce activity exclusively towards its end users defined as "consumers".
1.2 Consumer means any natural person who purchases one or more Products through the online store, for purposes not related to their commercial activity, accepting the General Conditions.
1.3 In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "consumer" and which are not duly completed in accordance with the provisions of the General Conditions of Sale
1.4 These General Conditions of Sale exclusively regulate the offer, sending and acceptance of orders between users of www.scalia.it and the Seller.
How to conclude the contract with the Seller
2.1 To conclude the purchase contract for one or more products on www.scalia.it com you will need to fill in the order form in electronic format and send it to the Seller, electronically, following the relative instructions.
2.2 The order form contains a summary of the information on the essential characteristics of each product ordered and the relative price (including all applicable taxes or duties), the payment methods that you can use to purchase each product and the delivery methods of the products purchased, of the shipping and delivery costs, of the conditions for exercising the right of withdrawal and of the methods and times for returning the purchased goods.
2.3 The contract is concluded upon receipt by the Seller, electronically, of the order form, after verifying the correctness of the data relating to the order itself.
2.4 Before proceeding with the purchase of the products, you will be asked to carefully read the General Conditions of Sale.
2.5 The order form will be filed in our database for the period of time necessary to process the orders and in any case in accordance with the law. You will be able to view your order form by accessing your codes in the reserved area.
2.6 The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your purchase order, specifying the reasons. If the products presented on www.scalia.it are no longer available or on sale at the time of your last access to the site or when the order form is sent, it will be the Seller's responsibility to notify you, within thirty (30) days from from the day following that on which you have sent your order to the Seller, any unavailability of the products ordered. In case of forwarding of the order form and payment of the price, the Seller will refund the amount already paid by you.
2.7 With the electronic transmission of the order form, you unconditionally accept and undertake to observe, in relations with the Seller, the aforementioned General Conditions of Sale. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit the order form for the purchase of products www.scalia.it
2.8 By submitting the order form, you confirm that you are aware of and accept the General Conditions of Sale and the additional information contained in www.scalia.it also referred to through links, including the General Conditions of Use and the Information on data processing personal.
2.9 Once the contract is concluded, the Seller will send you, by e-mail, a receipt of the purchase order, containing a summary of the information already contained in the order form.
3 Guarantees and indication of product prices
3.1 The essential characteristics of the products are presented on www.scalia.it within each product sheet. However, the images and colors of the products offered for sale on the sites may not correspond to the real ones due to the Internet browser and monitor used.
3.2 The Seller does not sell second-hand products, flawed products or products of lower quality than the corresponding standards offered on the market.
3.3 The Seller, in case of exercising your right of withdrawal, has the right not to accept the return of products that have been altered in their essential and qualitative characteristics or that have been damaged.
3.4 Product prices may vary. Make sure of the final sale price before submitting the relevant order form.
3.5 Purchase requests from countries not listed on the country selection page will not be accepted by the Seller.
4. Payment methods
4.1 The prices shown are inclusive of VAT, packaging and packaging
4.2 The payment of the purchased products and the relative shipping costs is made by the customer at the time of the order confirmation.
Accepted payment methods are:
- PAYPAL, if you already have a Paypal account you can make the payment quickly and easily
- CREDIT CARD, through the secure payment system wix payament
- ADVANCE BANK TRANSFER - Benedetto Scalia Srl, with registered office in the Board of Directors bordea s / n 92019 Sciacca (ag) IBAN: IT19G0306983170100000002799
if the customer decides to pay online by credit card, he has no commissions and risks absolutely nothing. In fact, the credit card data are encrypted during transmission and are managed directly by the payment platform we rely on: we do not even see them pass and they are not stored anywhere.
5 Customer Support
You can request any information from the Seller via email@example.com
6 RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days of receipt of the products.
How to exercise the withdrawal:
- the Customer must communicate the withdrawal via email to firstname.lastname@example.org within 14 days of receipt of the products
- always within 14 days of receipt of the products, the customer sends the goods by postal service or courier to:
Benedetto Scalia Srl, with registered office in the Board of Directors bordea s / n 92019 Sciacca (ag) pi02415890843
- the returned goods must be received intact and the original packaging / packaging of the products must also be returned; the package must bear a precise indication of the sender (name, address, e-mail address of the customer) and the order number.
- shipping costs are charged to the customer and are not refundable in any case
- the responsibility for the loss or deterioration of the returned goods remains entirely with the Customer.
Bendetto Scalia srl will refund the amount paid for the purchase of the products within 30 days from the date on which it became aware of the Customer's exercise of the right of withdrawal. The refunded amount does not include the transport costs incurred for the delivery and return of the products
* Delivery by express courier on board the truck.
* Delivery is made by express courier
* There is no delivery to the floor or by appointment
. * Delivery takes place at the following times: from 9.00 to 18.00, on weekdays and without notice.
* The courier makes up to two delivery attempts, every day except Saturdays, Sundays and holidays.
Upon receipt of the package: Please check the condition of the package. Any external damage or the mismatch in the number of packages must be immediately reported to the courier making the delivery, adding the words "withdrawal with reserve for damaged package", or "withdrawal with reserve for open package" or "withdrawal with reserve for packages missing "on the accompanying document.
The goods travel with packaging made directly by the manufacturer. In no case are other closing materials used.
The Courier in charge of delivery will make two attempts to deliver the product, to the address indicated by the Customer in the order on Bendetto Scalia Srl; after the second delivery attempt, the Courier may call the Customer at the telephone number indicated in the order, to agree on the delivery date; if the customer is not present at the third delivery attempt agreed with the courier, the order will be canceled and the customer will be refunded the cost of the product, net of storage and return costs.
8 Refund times and methods
8.1 After the return of the products, the Seller will make the necessary checks relating to their compliance with the conditions and terms indicated in Article 7. In the event that the checks are concluded positively, the Seller will send you, via e-mail, the relative confirmation acceptance of returned products.
8.2 Whatever the payment method you use, the refund is activated by the Seller, as quickly as possible and in any case within thirty (30) days from the date on which the Seller became aware of the exercise of your right of withdrawal after verification the correct execution of your right of withdrawal and acceptance of the returned products.
8.3 It will be the customer's responsibility, in case of exercising the right of withdrawal, to communicate the bank details in order to allow the seller to provide for the relative refund.
9.1 By submitting the order form, you accept that the notification and communications relating to all online services (including those relating to purchase orders) are made by the Seller in electronic format by e-mail (e-mail) and by service Web, you acknowledge its full validity and expressly renounce as of now to disclaim the content of the declarations sent and / or received in electronic format. To this end, we inform you that the Seller keeps an archive of the technical Log Files on its system relating to the traceability of the budgeting and order transfer operations of which you acknowledge their validity in order to possibly reconstruct the existing relationships.
10. Treatment of personal data
10.1 You can obtain information on how we process your personal data in compliance with Legislative Decree 196/03 and GDPR 679/2016 by consulting the specific Information on the processing of personal data on the site.
10.2 We also invite you to read our General Conditions of Use which contain important information on how we process the personal data of our users and the IT and security systems adopted.
11 Settlement of disputes
11.1 All disputes arising from this contract if the Parties intend to appeal to the ordinary judicial authority, the competent court is that of the consumer.
12 Modification and update
12.1 The General Conditions of Sale are amended from time to time also in consideration of any changes to the legislative regulations. The new General Conditions of Sale will be effective from the date of publication on the reference site.